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Q&A with Kathleen Shaver

"Apple has worked closely with AWS to support the development of content, tools and strategies that enable clusters of companies to undertake shared water activities as a hub."

With a focus on water this week from World Water Day and the UN 2023 Water Conference, the Alliance for Water Stewardship (AWS) took some time to catch up with Kathleen Shaver, Director of Environment and Supply Chain Innovation at Apple.

Apple’s longstanding investment and support of AWS has helped pave the way for collective action on shared water opportunities across the ICT sector. This week Kathleen joined our event at the UN to discuss new details and progress on the company’s strategy to improve water availability, quality and equity across its supply chain and into all the communities where they operate.

Can you share a little bit of background information on how Apple approaches water use in its supply chain?

Apple’s commitment to climate-smart water stewardship extends well beyond our own facilities and deep into the value chain, which accounts for about 99 percent of our water use. Over the past decade, we have worked with more than 230 supplier sites to save more than 63 billion gallons of water through innovative approaches, including reusing reclaimed water, upgrading equipment to improve efficiency, and deploying countercurrent rinse methods.

What is Apple’s five pillar approach to water?

Our forward-looking five pillar strategy charts a path for further conservation efforts:

Low Water Design, such as a pilot program that is successfully recycling 75% of water used in water-intensive metal finishing processes and exploring options to shift from wet to dry manufacturing practices and optimizing the length of rinse cycles to reduce water consumption.

Site Efficiency and Conservation. Our Clean Water Program is focused on conservation, water/wastewater management and the stormwater management. Apple is engaged with more than 230 supplier sites, prioritizing those with the largest impact and areas of water stress, achieving substantial progress: 13 billion gallons were saved in 2022, reaching average reuse rate of 42%.

Site Water Stewardship. 17 of our supplier sites are certified to the AWS Standard, including 15 at the platinum level. The company is also getting the AWS Standard in the hands of our suppliers and supporting the translation of key documents that support the certification process.

Replenishment and Nature-Based Solutions. For example, our collaboration with AWS has resulted in watershed assessments that identify key catchments and opportunities for enhancing water quality and water availability in each location, including through ecosystem restoration.

Leadership and Advocacy. Earlier in March, we announced a new effort to support improved water, sanitation, and hygiene outcomes in India in partnership with environmental NGO Frank Water. This effort entails the development of an innovative, scalable approach that strengthens local water management and decision making, and expands equitable access to water quality data.

It is exciting to see site water stewardship as one of your five pillars. Can you share more on how that is translating into action in your supply chain?

AWS has played an important role there. Already, we’ve brought a group of suppliers together with the team at AWS to learn about water stewardship and how water management can be addressed through a systems approach. Understanding that water stewardship becomes easier when companies work together, Apple has worked closely with AWS to support the development of content, tools and strategies that enable clusters of companies to undertake shared water activities as a hub. This includes the water catchment assessments I mentioned. These assessments will be shared with the suppliers and other participating companies that are co-located in the same vicinity — so that all companies can benefit to better manage these shared resources.

What water stewardship projects is Apple looking forward to the most in the coming year?

We are excited to continue our partnership with AWS and have plans to convene manufacturing partners working in the same water basins to build a collective “hub” approach to water stewardship. AWS will provide technical expertise to help further suppliers’ understanding of their water impacts and strengthen their collaboration with each other and their surrounding communities. We look forward to helping accelerate the impact of water stewardship on the ground in these key locations.

To learn more about Apple’s work on water and more, visit apple.com/environment

Shenzhen Donghu Park

International Women’s Day: Emily’s Story

“True water stewardship requires collaboration and I am so proud of the work we are doing to motivate others to use water responsibly through our Clean Water Program.”

Image of Emily Chen

We spoke to Emily Chen to learn more about her role as Program Manager at Apple, an Alliance for Water Stewardship funding member.  Emily is based in Shenzhen, China. 

How would you describe your role?

My role at Apple is to manage the Clean Water Program that is designed to help suppliers establish leading water stewardship initiatives.

As part of this program, we have focused on providing technical assistance and support to our suppliers to help with preserving water. We also work with local governments and communities to provide water education and support clean water supplies in the wider river basin in China to enable us to be a responsible water user at an even broader level. We believe this will create positive environmental impacts across the business community in China.

What drew you to working in water in particular?

When I was a student, I remember seeing some pictures of water pollution and, as a travel enthusiast and an admirer of nature, I started to pay more attention to the field of water.

Before joining Apple, I researched water pollution in paper manufacturing and visited several wastewater treatment plants in large and medium sized companies across sectors. Then I found my dream job and was hired to be a part of Apple’s Clean Water Program. This allowed me to work in-depth with different types of facilities, bringing new technologies and concepts to more companies within Apple’s supply chain. Every day, I am so inspired by our potential to bring about positive environmental outcomes.

What does a day in your job look like?

Early on, I worked with suppliers on technical wastewater-related issues and helping to identify water-saving solutions across their facilities. More recently, I’ve been working with our team to open dialogues with stakeholders across sectors to improve water stewardship in China and to broaden Apple’s influence, sharing lessons learned and best practices.

What does Water Stewardship mean to you?

Water stewardship covers many areas. Because water is a public resource, when improving water in the environment it is necessary to consider the responsibility of each water user, and then link all the related stakeholders together to jointly manage water.

How have you found working with The Alliance for Water Stewardship (AWS)/ AWS Standard?

In studying the AWS Standard, I have learned how to evaluate water risks more comprehensively, and how to establish a more complete mechanism to help factories facing the ever-changing water environment and reduce water use.

What I have learned is, if you want to solve water problems, don’t work alone. Find like-minded people and always collaborate with stakeholders to find the common interest. Be responsible and have an open mind.

What achievement are you most proud of when it comes to water?

My main sense of accomplishment comes from the progress we have made with our suppliers in China. It takes time to see all of the positive impacts but it’s encouraging to see how the Clean Water Program motivates others to participate in water stewardship.

What does International Women’s Day mean to you?

To me, women are gentle as water, firm as stone, and brave as a sword. IWD is the day to celebrate the social, economic, cultural achievements of women everywhere.

IWD 2021 asks: “How will you help forge a gender equal world?” in the context of your work on water stewardship, are there any other female leaders in this space who you think others should know about?

I would like to acknowledge Mu Quan from The Nature Conservancy (TNC). Mu Quan graduated from Peking University, gave up a comfortable life in city and traveled to 23 villages and towns to solve the problem of non-point source pollution in the river basin, exploring a sustainable development path to protect water resources. She is an inspiration.